Fleetpro: training for vehicle inspection

Fleetpro 1

Business Description
Fleetpro logoFleetpro provides on-site preventive maintenance and inspection services for vehicle and equipment fleets. More than 14,000 vehicles, operated by 300 fleet customers, utilize Fleetpro’s services in the Mid-Atlantic region. Fleetpro customers include private, commercial/industrial business fleets, as well as municipal, local, state and federal government fleets. These fleets contain the full range of commercial vehicles, including trucks, tractors, transit buses, school buses, autos, and off-road equipment, among others.

Challenge
Fleetpro management recognized the importance of professional training programs to provide reliable and efficient vehicle inspections that would comply with federal and state regulations. At the time, a survey of the training market showed there were no regulatory, inspection-focused training programs commercially available. Fleetpro decided to develop and implement a set of training programs to meet that need. After researching the training program development market, the company realized the complexity of such projects and the need of  assistance from professional educational program developers.

MIPS Role
Fleetpro’s MIPS project began with Towson University in the late 80’s. Towson provided a professor of instructional course development, while Fleetpro provided subject matter experts. This effort resulted in initial training programs for basic preventative maintenance and company policy and procedures. This was followed several years later, in 1994, by a second, larger MIPS project between University of Maryland University College (UMUC) and Fleetpro. This multi-year, multi-phase project was to develop a series of five paper-based, self-instruction training programs and certification exams incorporating Instructional Systems Design methodologies. UMUC provided multiple experts in ISD, who worked with a team of Fleetpro and outside subject matter experts.

Results
Fleetpro’s revenues have increased more than 800 percent since these programs were instituted, from just under $1M in revenue at the start of the MIPS projects, to over $8M today. More than 400 people have been trained using Fleetpro programs.

The 1994 MIPS multi-year project resulted in the development of the five programs covering the following vehicle inspection related federal and state regulations and standards:

  • Federal Highway Administration (FHWA) Part 393 Parts and Accessories Necessary for Safe Operation
  • FHWA Appendix G Minimum Periodic Inspection Standards
  • FHWA Part 396 Inspection, Repair and Maintenance
  • Code of Maryland Regulation 11.22 Preventive Maintenance Program
  • Commercial Vehicle Safety Alliance (CVSA) Out of Service Standards

The training programs have dramatically improved how commercial trucking companies, transit agencies, school bus operators, and other commercial and government fleet users have their vehicles inspected for compliance with state and federal preventive maintenance and safety laws. The programs and training materials developed via the MIPS projects are still in use today and will continue to be.

MIPS-Related Quote
“Fleetpro has a very comprehensive regulatory and preventive maintenance training program. After training, technicians are able to produce a much more reliable and consistent, standards-based inspection than ever before. This results in safer vehicles and lower costs of fleet operation and maintenance.”
–Bill Nielson, Fleet Maintenance Manager, Fleetpro

Project Manager:  Tom Farcosky;  Principal Investigator:  Eugene Rubin, UMUC
Location:  Halethorpe, Maryland – Baltimore County;  Project Start Date: 8/1/1994

Leading up to (and beyond) the Maryland Industrial Partnerships (MIPS) 25th Anniversary Gala, we will frequently profile one (or more) of the 500+ companies that have utilized MIPS funding to bring innovations to market and create jobs in Maryland.

Leave a comment

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: